PRIVACY POLICY

Guided Futures Advocacy Ltd

Last updated: December 2025

1. Introduction

Guided Futures Advocacy Ltd is committed to protecting your personal data and respecting your privacy, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data We Collect

We may collect and process the following information:

  • Names and contact details

  • Relationship to the individual receiving advocacy

  • Health, SEN, or safeguarding-related information (where relevant)

  • Visit notes and safeguarding reports

  • Communication records

Some data may be classed as special category data due to the nature of our services.

3. How We Use Your Data

We use data to:

  • Deliver advocacy and safeguarding services

  • Produce welfare and safeguarding reports

  • Communicate with families, professionals, or funders

  • Meet legal and safeguarding obligations

We only collect data that is necessary for our service.

4. Legal Basis for Processing

We process personal data under the following lawful bases:

  • Consent

  • Legitimate interests

  • Legal obligation

  • Vital interests (where safeguarding concerns arise)

5. Sharing Information

We may share information with:

  • Local authorities

  • Safeguarding agencies

  • Insurers or legal professionals (where authorised)

  • Emergency services (if required)

We will never sell your data.

6. Data Security

We take data protection seriously and use:

  • Secure systems and restricted access

  • Password-protected devices

  • Encrypted storage where appropriate

Only authorised personnel can access sensitive data.

7. Data Retention

We retain personal data only as long as necessary:

  • Advocacy records: up to 7 years

  • Safeguarding records: retained in line with statutory guidance

  • Financial records: as required by law

8. Your Rights

You have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request erasure (where legally permitted)

  • Object to processing

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

9. Cookies and Website Use

Our website may use essential cookies to ensure proper functionality. No tracking cookies are used without consent.

10. Changes to This Policy

We may update this Privacy Policy to remain compliant with law or changes to our service.

11. Contact Us

📩 Email: enquiries@guidedfuturesadvocacy.co.uk
📍 Registered Address: 20 Wenlock Road, N17GU